FAQ
Q: What type of support do you provide?
I provide project and operations coordination for service-based and real estate–adjacent businesses. This includes organizing workflows, managing timelines, coordinating documents, and overseeing vendors so projects move smoothly from start to finish.
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This is not task-based administrative support. I work at the coordination and oversight level to reduce risk, missed deadlines, and operational stress.
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Q: Who do you typically work with?
I work with:
Service-based business owners
Real estate–adjacent professionals (agents, brokers, small firms, title-related work)
Consultants, creatives, and founders
Privately owned businesses and small teams
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I reserve the right to determine fit for each engagement based on scope, complexity, and capacity.
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Q: What kinds of projects are a good fit?
Good fits include:
Project or closing coordination
Deadline-driven initiatives
Multi-vendor or multi-stakeholder projects
Document-heavy work where accuracy matters
Operational cleanups and workflow resets
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If the work involves real consequences when things slip, it’s likely a fit.
Specific deliverables are outlined in each individual proposal.
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Q: How do engagements typically start?
Engagements typically begin with a Project / Closing Coordination engagement or an Operations Reset, depending on scope and timing. This allows us to establish structure and determine whether ongoing support makes sense.
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All new clients start with a short discovery call to confirm fit and scope.
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Q: Do you offer hourly services?
No. Services are offered per project or monthly, based on scope, complexity, and level of responsibility. This ensures clear expectations, consistent support, and better outcomes.
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Time estimates may be discussed for planning purposes only and do not constitute hourly billing.
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Q: How do you price your services?
Pricing is based on:
Complexity of the work
Time sensitivity and deadlines
Number of stakeholders involved
Level of coordination required
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Q: Do you provide legal or compliance advice?
No. While I have experience working alongside legal and real estate professionals, I do not provide legal advice or compliance consulting. Clients remain responsible for final review, approvals, and compliance. My role is coordination, documentation support, and process management.
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Q: How do you communicate during an engagement?
Communication expectations are outlined at onboarding and typically include:
Email or shared project platform for day-to-day communication
Regular status updates
Clear escalation for urgent items
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Response times and availability are outlined in the engagement agreement. This keeps everything organized and predictable.
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Q: What tools do you use?
Tools vary by engagement but may include:
Project management platforms
Shared document systems
Secure client portals
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Tool selection may evolve during the engagement to support efficiency. Clients are not required to adopt new tools unless it improves clarity and efficiency.
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Q: What if I’m not sure which service I need?
That’s common. During the discovery call, we’ll review your goals, timeline, and challenges and determine the best level of support.
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If it’s not a fit, I’ll tell you honestly.
* You may also benefit from visiting the page: Choosing the Right Support
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Q: Do you offer refunds?
Because services involve reserved time and active coordination, refunds are not provided once work has begun. Refunds and cancellations are governed by the Refund Policy provided prior to engagement.
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Q: How do I get started?
The first step is to complete the inquiry form. From there, I’ll outline next steps and recommend the best engagement option.
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