Privacy Policy

Privacy Policy

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Effective Date: January 1, 2026

Serene Strategy Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information.

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1. Information We Collect

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We may collect personal information when you:

• Fill out a contact or inquiry form

• Download a resource or lead magnet

• Book a consultation or service

• Subscribe to emails

• Become a client

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This information may include:

• Name

• Email address

• Business name

• Payment information (processed securely via third-party platforms)

• Any details you voluntarily provide​

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You may withdraw consent at any time by using the unsubscribe link in our emails or contacting us directly.

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2. How We Use Your Information

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We use your information to:

• Communicate with you

• Provide services or resources you request

• Manage bookings, proposals, and payments

• Send marketing or educational emails (you may unsubscribe at any time using the link at the bottom of any email or contacting us directly)

• Improve our offerings and systems

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3. How Your Information Is Stored & Protected

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Your information is stored securely through trusted platforms such as:

• Wix

• HoneyBook

• Email marketing platforms

• Payment processors

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We retain personal data only for as long as necessary to:

• Provide requested services

• Comply with legal or tax obligations

• Maintain business records

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You may request deletion of your data at any time.

​We take reasonable steps to protect your data but cannot guarantee absolute security.

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* International Data Transfers

If you are accessing this website from outside the United States, your information may be transferred to and processed in the United States.

We take reasonable steps to ensure your data is protected in accordance with applicable privacy laws.

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4. Sharing Your Information

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We do not sell, rent, or trade your personal information.

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We may share information with service providers only as necessary to operate our business (e.g., payment processing, scheduling, email delivery).

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5. Cookies & Website Tracking

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Our website may use cookies or tracking tools to:

• Improve site performance

• Understand visitor behavior

• Support marketing efforts

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You can disable cookies through your browser settings.

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6. Your Rights

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You have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your information

• Opt out of marketing communications at any time

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To make a request, email customerservice@serenestrategyco.com.

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7. GDPR Rights (European Union & United Kingdom)

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If you are located in the European Union (EU), United Kingdom (UK), or European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR).

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These rights include the ability to:

• Access the personal data we hold about you

• Request correction or deletion of your personal data

• Restrict or object to how we process your data

• Withdraw consent at any time for marketing communications

• Request a copy of your data in a portable format

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To exercise these rights, please contact us at:
📧 customerservice@serenestrategyco.com

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We respond to all verified data requests within 30 days.

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8. Third-Party Links

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Our website may include links to third-party websites. We are not responsible for their privacy practices.

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9. Policy Updates

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We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.

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10. Contact Us

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If you have questions about this Privacy Policy, contact us at: customerservice@serenestrategyco.com

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